NeuroCare Support
NeuroCare helps neurodivergent people and those who care for them find resources, community support and specialists. We are a small team and read every message.
Contact us
Email contact@ivyapps.cloud for help with your account, a bug, feedback, or a question about your data. We usually reply within 2 working days. You can also use Send Feedback in the app's Profile screen.
Reporting a post or a member
Tap Report under any post, reply or story to report it or block its author. Our team reviews every report within 24 hours. For anything urgent, email us as well.
Your account
- Forgot your password? Tap "Forgot password?" on the sign-in screen to get a reset link by email.
- To delete your account, open Profile in the app and tap Delete Account. Full details are on our account deletion page: neurocare.ivyapps.cloud/delete-account
Medical questions
NeuroCare does not give medical advice or diagnoses. Please talk to a qualified healthcare professional, and in an emergency contact your local emergency services.