NeuroCare Support
NeuroCare helps neurodivergent people and those who care for them find resources, community support and specialists. We are a small team and read every message.
Contact us
Email contact@ivyapps.cloud for help with your account, a bug, feedback, or a question about your data. We usually reply within 2 working days. You can also use Send Feedback in the app's Profile screen.
Reporting a post or a member
Tap ••• (or "Report or block" on a reply) next to any post, reply or story to report it or block its author. Our team reviews reports. For anything urgent, email us as well.
Your account
- Forgot your password? Tap "Forgot password?" on the sign-in screen to get a reset link by email.
- To delete your account, open Profile in the app and tap Delete Account. Full details are on our account deletion page: neurocare.ivyapps.cloud/delete-account
Medical questions
NeuroCare does not give medical advice or diagnoses. Please talk to a qualified healthcare professional, and in an emergency contact your local emergency services.